![]() ![]() We also keep you updated on your journey’s progress via your secure app account, and guide you through every step of the way. This gives you the peace of mind that your package is on the quickest way to you, all trackable from the comfort of your own home. While we cannot confirm that other aligner at home companies opt for express shipping, we heard the complaint and decided to address it!Īt Straight Teeth Direct™, all is sent through the DHL express shipping service – or equivalent courier services. The best way for us to help you achieve your smile goals is through honest, results-driven advice, not by pushing you into buying a service that won’t serve you.Īnother issue seems to be that delivery estimates are inconsistent with actual delivery dates. The importance of treating each user’s smile as unique cannot be emphasised enough.įor this reason, we encourage everyone to understand their individual options and expectations based on their suitability and limitations! If someone isn’t 100% suitable for at home teeth straightening, we will inform them and explain that their needs would be better met through a different solution. They do proceed anyway though! Which is often a direct result of pushy sales strategies operating on a one-size-fits-most mentality. As per complaint #1, many feel they are not adequately screened before proceeding with the next steps towards their dream smile. Unfortunately, a handful of teeth aligners at home companies are doing just that, without much regard for their users’ individual needs, expectations, or even suitability. Nobody likes being cornered by salespeople, or pressured into buying a product. You also have access to all your records, saved documents, photo uploads and entire message history at all times. This allows for much faster response times, giving you the expert reassurance you require and deserve. Our app allows us to connect users directly to their assigned dentist and support team. We’ve found that standard emailing systems are suboptimal for quick, reliable replies, which is why we’ve created the Straight Teeth Direct™ App. At home aligner companies cannot afford to slack in this area, as reassurance and competence are everything when it comes to teeth straightening. Online services usually deal with queries and questions too slowly. The x-ray also allows your assigned digital orthodontist to assess the condition of your roots, ensuring maximum safety throughout your treatment. This means having visited a dentist within the last 6 to 12 months to confirm you’re dentally healthy. That’s why we make sure to ask for your most recent x-rays and gum scores during the SmileBox™ phase. In our research, we’ve come to realise that other aligner companies still don’t reinforce the importance of a dental checkup before starting any orthodontic treatment. This is a direct result of improper consultation at the very start, which is why we’ve created our unique e-consultation process.Īfter your free initial evaluation, an experienced dentist is then able to screen your case and tell you if it will work for you, ensuring it is safe and appropriate before you move on to any paid service.Īlthough dentists monitor your teeth straightening process all the way, your regular dentist visits to check for cavities and gum problems are still essential. Only to find out that this method would not work for them after all. Many users who have experienced other aligner companies, complain that they were not properly evaluated before starting investing in their new smile. Though this step is free, it’s absolutely essential. If you’ve been clicking around our site, you’ll have noticed we offer you a free e-consultation. #1 Improper screening process – Hopes risen and time wasted So, here are the top 10 complaints with other aligners at home companies and how we proudly bring you the best service you could get at Straight Teeth Direct™. We’ve done some research into the most common customer complaints around aligners at home, and have put together the main issues causing people the most annoyance. #10 Expensive refinements without warningĪs with any service, teeth aligners at home also have their downsides. #9 Not happy with teeth aligners at home results #6 Your dental impressions were rejected…but why? #3 Slow response time to customer queries and complaints #2 Not advised to see their local dentist for a general checkup ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |